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Bgears, United States Headquarters
Address:4725 Hannover Place Fremont, CA 94538
Phone:1-510-657-7252

Please feel free to email us first for any needed support at support@bgears.com

  • Power Supplies

    • Two Year Limited Warranty

  • Cases / Fans / Sound Cards / Accessories

    • One Year Limited Warranty

     

     

Please keep a copy of the original invoice/receipt in order to obtain warranty service. This 1 or 2 year limited warranty is valid for 1 or 2 years from the original purchase of the product, as long as the original purchaser owns the product, based upon the following conditions.
  • Removal and/or defacing of serial/part number stickers on any Bgears products will void all warranties.
  • To obtain a RMA number to send defective products to RMA service, a copy of the original invoice/receipt is required.
  • Products purchased second hand or from an auction site do not carry any warranty.
  • Bgears does not offer refund on products not purchased directly from Bgears. Refund claims would need to be processed through the vendor that sold the product, congruent to their return policy.
  • There is no physical damage to the products that are caused by: Damage due to improper installation, damage during modification of any kind, damage during any type of Aftermarket cooling installation, and water damage of any kind.
  • Bgears reserves the right to claim for shipping fees along with a service charge from the customer for any incomplete or modified product that is returned and requires repair or replacement, or when the customer is not entitled to any coverage under this warranty.
  • Bgears will cover all return shipping back to our US and Canadian customers for the RMA replacement with free ground shipping through FedEx or USPS. If Bgears determines that the product is not factory defective, the customer will pay Bgears a fee for testing, examination, shipping and handling at the prevailing Bgears rate.
  • Bgears reserves the right to change this policy without advance notice. Service charge is variable based upon the actual material cost to replace missing or modified parts back to their original factory condition.